The Boat Village for Professionals
Service yards are changing how they connect, communicate and collaborate with their customers.
Here’s what you get with a Professional subscription to The Boat Village:
Sign Up Free!
Create your free account at TheBoatVillage.com to set up a profile viewed by our network of boat owners.
Be Social with Boat Owners
Post, share, follow, and connect - Interact with boat owners, offer advice, and connect with potential new customers.
Upgrade to Professional
Get all-in-one access to information on all of the boats you manage and clients you communicate and coordinate with.
Boat Profile Set-Up
Create and access a detailed inventory of each client’s major onboard equipment.
Info at your fingertips
You’ll have access to each client’s equipment manuals, maintenance schedule, service history and any service requests in process.
Your dashboard indicates when maintenance is upcoming or past due on your client’s boats so you can schedule maintenance proactively.
Electronic Service Requests
No more phone tag, full inboxes or miscommunications. Service requests are documented by clients and appear directly on your dashboard.
Service History Records
Service details are centrally documented and history records update automatically as you or your clients mark tasks complete.
Administrators can assign technicians to service requests, where they can view details, onboard equipment and manuals, and service history.
Techs can log hours and parts and update status on tasks in progress.
Engage & Share Advice
Create custom checklists for clients and share operating and maintenance advice in text, pix or video format.
Anywhere, Anytime Access
Access from a desktop computer, smartphone or tablet, at the yard, on the road, or on the dock.
Looking for new ways to interact and engage with customers? Want to reduce time spent playing phone tag, scrolling through emails, and searching for information that you need to properly schedule service or answer a customer inquiry? Want to avoid miscommunications with clients and improve service coordination?
Look no further.
The Boat Village for Professionals integrates with DockMaster, the leading information management solution for boat yards, marinas and dealers. Service centers that use DockMaster will be able to have clients use The Boat Village to exchange electronic service requests and have work orders generate automatically and then update dynamically if the client adds items or the service manager assigns tasks. Sound revolutionary? It is!
A complete end-to-end solution.